BRAC EPL iDesk

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About Us

BRAC EPL Stock Brokerage Limited is one of the leading stockbrokers in the country. The company offers brokerage services to international institutions, domestic institutions, retail clients and non-resident Bangladeshis (NRBs). It is also the pioneer and leader in facilitating foreign portfolio investments in Bangladesh and boasts one of the best Equity Research teams of the country. Previously known as Equity Partners Securities Limited (EPSL), the company was formed in early 2000 as a brokerage house licensed by the Securities and Exchange Commission of Bangladesh. BRAC Bank PLC. acquired 51% shares of Equity Partners Securities Limited on 31 July 2009. In the year 2011, the bank acquired an additional 39% shares of BRAC EPL Stock Brokerage Limited, taking the total ownership to 90%. BESL has a dominant market share of 60% in the foreign portfolio investment execution segment. BRAC EPL Stock Brokerage Limited has membership at both country’s stock exchanges; the Dhaka Stock Exchange (DSE) and the Chittagong Stock Exchange (CSE). Presently there are 12 branches, locations include Gulshan, Mirpur, Dhanmondi, Motijheel Banasree, Bashundhara, Chattogram (Agrabad), Cumilla, Chowmuhani, Nasirabad, Mymensingh and Sylhet. We have been awarded the prestigious "Independence Golden Jubilee 2023" award from the Bangladesh Securities and Exchange Commission (BSEC) in the stockbroker and stock-dealer category.

Company registration no. C-40259
DSE registration no. 3.1/DSE-11/2008/306/382
CSE registration no. 3.2/CSE-13/2011/259

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Policies

(PLEASE READ THESE PRIVACY POLICY CAREFULLY BEFORE SUBMITTING APPLICATION)

We recognize that protecting personal information is very important to you and that you have an interest in how we collect, use, store and share such information. We always respect our customers’ privacy and personal information, and we take this matter very seriously. We have worked very hard to earn our customers’ trust and keeping it is our top priority. That’s why we comply with the obligations that are laid out under data protection laws. This privacy notice sets out how we, as a data controller, will use and protect your information. We will use your personal information only for the purposes and in the manner set out in this privacy notice. We recommend that you read this privacy notice carefully. Please note you have the right to object to the processing of your personal data where that processing is carried out for our legitimate interests or for direct marketing purposes

Deposit Policy for iDesk:
(PLEASE READ THESE PRIVACY POLICY CAREFULLY BEFORE SUBMITTING APPLICATION)

BRAC EPL Stock Brokerage Limited has established this deposit policy to efficiently handle deposit requests of clients. The measures and procedures that the BESL has established are described below:
1. The client can use various ways to send his decision to deposit. These are sending email/phone/text to his RM/iDesk portal.
2. The customer service department and back-office evaluate the request vis a vis open ledger positions and margin requirements along with the trading rules.
3. After the verification of the deposit request by the back office and customer service department, deposit instructions are processed to the finance department.
4. The finance department approves & issues payment via BEFTN/EFTN/NPSB/Cheque/Cash/RTGS/bKash or any other permitted mode of payment to customer’s BO account by EOD.
5. The back office might communicate with the client to confirm any transfer to his/her BO account.

Bank and mobile banking details to make payment through EFTN/BEFTN/NPSB/RTGS/Cash/Cheque and make payment are given below:

Standard Chartered Bank

Account Name: BRAC EPL Stock Brokerage Limited
Account No: 01 7503024 02
Bank Name: Standard Chartered Bank
Branch Name: Motijheel
Routing No: 215274247

BRAC Bank PLC

Account Name: BRAC EPL Stock Brokerage Limited
Account No: 1501201363499001
Bank Name: BRAC Bank PLC
Branch Name: Gulshan
Routing No: 060261726

City Bank PLC.

Account Name: BRAC EPL Stock Brokerage Limited
Account No: 3101063886001
Bank Name: City Bank PLC
Branch Name: Gulshan Avenue
Routing No: 225261732

bKash

Deposit through bKash *Settlement Fee Applies.
bKash No: 01730358006 (Make Payment)
Reference: Your name/ Investor code

Withdrawal Policy for iDesk:
(PLEASE READ THESE PRIVACY POLICY CAREFULLY BEFORE SUBMITTING APPLICATION)

BRAC EPL Stock Brokerage Limited has established this Withdrawal Policy to efficiently handle withdrawal requests of clients. The measures and procedures that the BESL has established are described below:

Withdrawal Process:
1. The client can opt for withdrawal in Fund Withdraw menu and state the withdrawal amount. The client can also call or email his/her designated Relationship manager or call at 16285 or email at info@bracepl.com stating the investor code and withdrawal amount.
2. The client can use various ways to send his decision to withdraw. These are sending email confirmation over the phone or text messages to his RM/iDesk portal.
3. The customer service department and back-office evaluate the request vis a vis open ledger positions and margin requirements along with the trading rules.
4. In case the withdrawal requests are verified by the back office and customer service department, withdrawal instructions are processed along with the client's nominated bank account details.
5. The finance department approves & issues payment via BEFTN/EFT or any other permitted mode of payment to the customer’s bank account.
6. The back office might communicate with the client to confirm any transfer to his/her bank account.
How can you get in contact with BESL?

If you have any questions about this privacy notice or any other queries or complaints, our customer care team is here to help – please contact us using one of the following options: Email us: info@bracepl.com Call Us: 16285

Scope of BESL’s privacy notice?

Personal data is information that identifies a person or can be used to identify a person. For us to provide our Services to you, we need to collect and process personal data about you. Without this information, we may not be able to provide our Services to you.

What data does BESL collect?
1. Contact Details: name; email address; telephone number; passport or national identification details (in limited circumstances); social media identifiers.
2. Payment Details: cardholder name; credit or debit card details (however, we only retain certain parts); chargeback information; billing address.
3. Transaction Details: transaction amount and currency.
4. Electronic Identifying Details: IP address; SMS content; cookies; pixels; activity logs on our site; online identifiers; device identifiers (e.g. the mobile device and/or the internet browser that you use) and geolocation data.
5. Correspondence and Complaints: any correspondence that you choose to send to BESL (including complaints); any information you provide to our customer care team; any information you publish about BESL (including on the app stores).
6. Transaction History: details of the transactions (including date and time and relevant service provider) you carry out on, and your visits to, the Applications.
How does BESL collect your personal data?

You provide us with your personal data when you register for or open a BO account with us. We may also collect personal data about you from third parties (e.g. in the event of chargebacks or through third party direct marketing services). We also collect information about you through your use of our applications, your visits to our applications, your interactions with our customer care team and the transactions you carry out on our applications. When you visit our applications, your device and/or browser may automatically disclose certain information (such as device type, operating system, browser type, browser settings, IP address, language settings, dates and times of connection to an application or other technical communications information), some of which may constitute personal data.

Why do we process your personal data and what is our legal basis for doing so?

Reason for processing personal data Legal Basis for processing your personal data To help you purchase the Services that you have requested and to process any payments, refunds or chargebacks connected with that Services request The use is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering a contract. The use is also necessary for the purpose of our legitimate interests in managing our business operations. To deliver the Services that you have requested to the recipient of the Services and provide and receipts, where required The use is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering a contract To allow the recipient of the Services to request further Services from you The use is necessary for the purpose of our legitimate interests in managing our business operations. To contact you if it's required in relation to the Services that you have sent or to reply to any communications that you might have sent us The use is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering a contract To provide you with information on products, services or promotions that might interest you The use is necessary for the purpose of our legitimate interests in managing our business operations. To notify you about any changes to the Applications or Services The use is necessary for the purpose of our legitimate interests in managing our business operations. To ensure that content on the Applications is presented in the most effective manner for you and your device The use is necessary for the purpose of our legitimate interests in managing our business operations. To provide you with customer care the use is necessary for the purpose of our legitimate interests in managing our business operations. For marketing analysis, The use is necessary for the purpose of our legitimate interests in managing our business operations. For security, compliance, fraud prevention and accounting purposes the use is necessary for compliance with our legal obligations. The use is also necessary for the purpose of our legitimate interests in managing our business operations. To help improve our Applications and our Services The use is necessary for the purpose of our legitimate interests in managing our business operations. We will inform you in advance if we intend to further process your personal data for a purpose other than as set out above. We will also seek your specific consent if we carry out any processing of personal data that legally requires us to obtain such consent. You will have the right to withdraw such consent at any time.

Do we carry out any automated processing of your personal data?

We use automated statistical analysis of the personal data we collect about you in order to comply with our legal obligations to detect and prevent fraud, dishonesty and other crimes. We may use automated processing to screen for suspicious transactions, or to identify transactions that may be subject to international sanctions. your point of view and have those decisions reviewed by a member of our staff.

What happens if you do not provide us with your personal data?

If you do not provide us with your personal data or object to the use of certain personal data, we may not be able to provide the Services to you.

Who do we disclose your personal data to?

We share your personal data, where necessary, with the following recipients:
1. anti-money laundering authorities.
2. governmental, legal, regulatory, or similar authorities, on request or, where required, including for the purposes of reporting any actual or suspected breach of applicable law or regulation.
3. law enforcement authorities, where responding to valid requests to assist in the prevention, detection, investigation of any offence.
4. third-party payment processors.
5. data analytics service providers (e.g. Google Analytics);
6. third party service providers used for the delivery of some aspects of the Services (e.g. SMS delivery, email delivery, web notifications, app notifications and phone number lookup).
7. legal and financial advisors, and auditors.
In addition, recipients of the Services may be able to view your pseudonymized contact information if requesting further Services from you. If you wish to opt-out from receiving such requests for Services, you may do so at the time of receiving the request. Our applications may interface with third party services that you have previously interacted with (e.g. Facebook and Google) or contain links to third party content (e.g. service provider content). Please note that BESL is not responsible for such services or content, or the privacy policies associated with those services or content. We recommend that you review any third party’s privacy policy before accessing such services or content. rules).

Data Security

We have implemented appropriate technical and organizational security measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, unauthorized access, and other unlawful or unauthorized forms of Processing, in accordance with data protection laws. You are responsible for ensuring that any personal data that is sent to us is sent securely.

How long do we keep your personal data?

We will keep your personal data only for so long as is necessary to carry out the purposes set out above and to comply with any legal obligations. The criteria for determining the duration for which we retain your personal data are whether it is necessary:
1. To maintain an ongoing relationship with you (e.g. to provide our Services to you or where you are lawfully included in our direct communication lists);
2. In connection with the purposes set out in this notice and where we have a valid legal basis; or
3. To comply with any applicable limitation period under applicable law, and a reasonable amount thereafter.
4. Once the periods above have concluded, we will either:
5. Permanently delete or destroy the relevant personal data.
6. Archive your personal data so that it is beyond use.
7. Anonymize the relevant personal data.
Where does BESL hold your personal data?

Your personal data is held by us on secure servers which are hosted by BESL or by a third-party hosting infrastructure company located within Bangladesh.

Will BESL use your personal data for direct marketing purposes?

Where we have your consent to do so, we will use your personal data to send you information by SMS, email or app notifications relating to our products and services which may be of interest to you or similar products and services to those you have previously purchased from BESL.

Can you opt-out/unsubscribe from direct marketing?

You will be provided with an opportunity to opt-in at the point of registration. You can also opt-out at any time, free of charge, by: (i) for SMS and email, by using the unsubscribe facility in the SMS or email that BESL sends to you; (ii) for push notifications, by following the steps in the guide available at 16285; or (iii) by sending an email to info@bracepl.com. BESL does not sell or share your personal data with subsidiary companies or third parties for marketing or profit purposes.

Your Rights

You have a right to obtain a copy of, and the right to rectify any inaccuracies in, the personal data we hold about you by making a request to us in writing. You also have the right to request erasure, restriction, portability, or object to the processing of your personal data or not to be subject to a decision based on automated processing, including profiling. You should inform us of any changes to your personal data. Any requests made under this section can be made using the contact details set out below. We will respond to your request in writing, or orally if requested, as soon as practicable and in any event not more than one month after receipt of your request. In each case, these rights are subject to restrictions as laid down by law. If you are unhappy with any aspect of processing or your data protection rights, please contact BESL in the first instance and we will be happy to listen to your concerns. We can be contacted as follows: info@bracepl.com

Changes to this privacy notice

We may update this privacy notice from time to time. If we make any material changes, we will notify you by posting a notice on our applications and/or, where appropriate, sending you a notification.

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Contact Us

Please call 16285 or write to us at info@bracepl.com

Branches of BRAC EPL Stock Brokerage Ltd.

Head Office

Symphony, Plot No.S.E.(F)-9 (3rd Floor),
Road No.142, Gulshan-1, Dhaka-1212
Phone: +(88) 02 222282446-47
Fax: +(88) 02 222282452
Mobile: +(88) 01730357987

Motijheel Branch

City Center
Suite: 11/B/2, Level-10, Plot: 90/1
Motijheel C/A, Dhaka-1000
Phone: +(88) 09606237503
Mobile: +(88) 01730001825

Gulshan Branch

Symphony, Plot No.S.E.(F)-9 (3rd Floor),
Road No.142, Gulshan-1, Dhaka-1212
Phone: +(88)-02- 222282446 – 47
Fax: +(88) 02 222282452
Mobile: +(88) 01730357987

Cumilla Branch

35/32 (3rd Floor), Zilla School Road
Monohorpur, Kandirpar, Cumilla-3500
Phone: +(88) 081 60002-6
Fax: +(88) 08171388
Mobile: +(88) 01730357995

Bashundhara Branch

Suite # 11/B, West Side,
Rupayan Shopping Square (11th Floor),
Plot # 02, Sayem Sobhan Anvir Road, Bashundhara, Dhaka-1229
Phone: +(88) 09606237540 – 43
Mobile: +(88) 01755658995

Dhanmondi Branch

Concord Royal Court (4th Floor)
Road-27 (Old)/16 (New)
Suite-4 A/6, Plot-275G
Dhanmondi, Dhaka-1209
Phone: +(88) 02 41020593, 41020594, 41020595
Mobile: +(88) 01730357985

Sylhet Branch

Firoz Centre, (2nd floor) 891/Ka Chowhatta,
Sylhet-3100
Phone: +(88) 02 996632170, 996632393
Mobile:+(88) 01708805185

Noakhali Branch

Morshed Alam Complex, Level 4,
Rail Gate, Chowmuhani, Noakhali-3821
Phone: +(88) 02334493318, 334494119, 334494020
Fax: +(88) 02 334494021
Mobile: +(88) 01730315281

Chattogram Branch

Ayub Trade Centre (Level-8),
Holding #1269/B, Sheikh Mujib Road,
Agrabad C/A, Chattogram-4100
Phone: +(88) 02333322908-14
Mobile: +(88) 01730728777

Nasirabad Branch (Chattogram)

Rahima Center, (7th Floor) 1839, CDA Avenue
Nasirabad, Chattogram-4000
Phone: +(88) 09606237546-47
Mobile: +(88) 01713185590

Banasree Branch

RIMJHIM-3
House # 42, Road #05, Block #E,
1st Floor, Rampura Banasree, Dhaka- 1219.
Phone: +(88) 09606237549-50
Mobile: +(88) 01730727948

Mirpur Branch

Sumi Tower (12th Floor, East Side)
Plot No- 66, 66/1; Block -D,
Chririyakhana Road
Mirpur-2, Dhaka-1216
Phone: (+88) 09606237552-54
Mobile: +(88)01709636551

Mymensingh Branch

Razzak Tower (2nd Floor, North Side)
Plot # 8/A, Shemachoron Roy Road (Notun Bazar)
Mymensingh -2200, Bangladesh.
Mobile: +(88) 01730357992

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Terms & Conditions

TERMS & CONDITIONS for BRAC EPL Stock Brokerage Ltd. iDesk Brokerage Services

(PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE SUBMITTING APPLICATION)

Use of BRAC EPL Stock Brokerage Ltd. (“BESBL”) iDesk Service is subject to the following terms and conditions which set out the general rights and obligations of the User(s) and BRAC EPL Stock Brokerage Ltd. in connection with the use of BRAC EPL Stock Brokerage Ltd iDesk Services.

For the purpose of this document:

“Account” means the account opened by the User using the Digital Brokerage Services with BESBL for the purpose of gaining access to the services as provided by BESBL pursuant to the terms and conditions as contained herein.

“Applicable Law” means any applicable law, legislation, statute, ordinance, code, order, decree, directive, judgment, decision, injunction, licence, permit, authoritative approval, rule, regulation, and judicial interpretation thereof, and any interpretation of or determination in respect of any of the foregoing, by any competent authority having jurisdiction over the matter in question, and, in each case, binding on a given person.

“Digital Brokerage Services” or “iDesk” refers to the internet brokerage services provided by BRAC EPL Stock Brokerage Ltd. through internet or e-commerce banking such as portfolio enquiry, fund withdraw request, fund deposit through e-commerce platform, online Initial Public Offering (IPO) etc. or other services as may be made available by BRAC EPL Stock Brokerage Ltd. from time to time.

“User”, “he/she” and/or “his/her” means BRAC EPL Stock Brokerage Ltd.’s account holder(s) registered to use iDesk.

“BESBL” means BRAC EPL Stock Brokerage Ltd., a company duly incorporated under the Companies Act 1994 having its Head Office at Symphony (3rd Floor) SE (F) -9, Road No. - 142, Gulshan Avenue, Dhaka- Bangladesh.

“User ID” means the unique user identification number that is assigned by BESBL to each User to access Digital Brokerage Services that enables BESBL to identify such User.

“Password” means any number of characters, words or alphanumeric data, which can be used as an access key to gain entry into iDesk.

“Terms” means the terms and conditions as contained herein with regards to the usage of the Digital Brokerage Services of BESBL.

iDesk user Login Access, Password and Security Procedure:
1. BESBL will provide the User with unique User Identification Number (“User ID”) and a temporary password in the first instance through email. The User(s) hereby authorizes and instructs BESBL to email him/her the User ID and Password relating to his/her access/log-in to the iDesk Services to the email address given by him in the application at his/her own discretion .In the event the User’s computer gets hacked through which the User gets access to iDesk, and any third party gets access to his/her User ID & Password, BESBL shall not be held liable and accountable for User’s account being hacked due to hacking or unauthorized access to such computer.
2. The User shall log in to the iDesk by using the User ID and the temporary Password as initially provided. As a safety measure, the User shall immediately change Password upon his/her first login. User is requested to change his/her Password frequently thereafter to avoid any possible hacking, inherent risk or misuse/fraudulent use of his/her account. The User shall also prohibit from saving any password in his/her device to avoid any kind of hacking/misuse of the service. In the event it is disclosed and proved that the User ID and Password is shared by the User or is hacked, BESBL shall preserve the right to close the iDesk Service without prior consent from the User. However, BESBL shall preserve the right to file suits or launch complaints against the User if it is observed by BESBL that the User has/may have any involvement with any incident resulting into unauthorized /unlawful trading using the iDesk.
3. The User acknowledges that the Login ID (User ID) and the Password shall act as User's authorized signature. This signature authorizes and validates instructions in the same way as an actual written signature empowers authorizing and validating instructions. Use of the Password by the User or by any other person with his/her authorization will be considered the same as User’s written signature authorizing BESL to complete any transaction or request communicated through iDesk.
4. The User is therefore responsible for maintaining the confidentiality and secrecy of User ID and Password. User should not under any circumstances disclose his/her User ID and/or Password to anyone, including anyone claiming to represent the BESBL or to someone giving assistance on a technical helpdesk in connection with the service or to any third party enabling technical service to User. It is clearly understood that BESBL’s employees do not need a Password for any reason whatsoever. BESBL shall not be held liable in any manner or in any form whatsoever in case of any unauthorized or fraudulent use of the User’s account through iDesk Services or for loss, misplacement or fraudulent use of the User ID and Password.
5. If the User gives or shares his/her User ID, Account Password or OTP to anyone or fails to safeguard its secrecy, he/she does so at his/her own risk because anyone with User ID and Password will have access to his/her accounts.
6. User needs to call 16285 to reset password, lock or change any information of the account status.
7. The User agrees and acknowledges that BESBL shall in no way be held responsible or liable if the User incurs any loss as a result of information disclosure to any third party by the user himself/herself regarding his Account(s) or carrying the instruction of the User pursuant to the access of the iDesk and the User shall fully indemnify and hold harmless BESBL in respect of the same.
8. The User hereby acknowledges and understands the inherent risk of using Internet and availing the Digital Brokerage Services and accordingly shall take all necessary precautions at his/her end to safeguard him/her from such risk. BESBL shall not be held liable in any form whatsoever if the User suffers any loss or damage due to such inherent risk of internet and iDesk Services unless such loss or damage is caused due to willful negligence of the BESBL.
9. BESBL shall always protect the privacy of the User’s information by implementing appropriate and strict security controls, procedures, and protocols; this will sustain even after any commercial connection between the User and BEPSBL via iDesk has ended. Provided that though BESBL shall make every attempt to protect the privacy of any information, no data transmission over the internet or through other electronic means can be guaranteed to be completely safe. For avoidance of any doubt, it is clearly to note that BESBL shall not contact the User or seek for disclosure of his/her security details in relation to the Account. If the User receives any such request via any means, he/she must avoid in sharing of such details under any circumstance and immediately report any such activity to BESBL via its contact center or by visiting any of our its branches.
10. BESBL reaffirms its commitment to uphold, protect, and safeguard the privacy of User’s information by making sure that only authorized staff members who are properly trained and equipped to handle information may access the information which the User has shared, disclosed, exchanged, or otherwise provided to BESBL.
Charges:
1. BESBL shall initially provide the iDesk Services free of cost. However, BESBL reserves the right to charge and recover from the User(s) service charges, as may be fixed by BESBL from time to time, which shall be notified to the User upon serving of prior notification in relation to the change of user policy. The User hereby authorizes BESBL to recover such charges from his/her account(s).
2. Charges are subject to change from time to time at BESBL’s discretion.
INSTRUCTION FOR TRADING USING THE iDesk:
1. BESBL shall place the buy or sell order based on the instructions received from iDesk buy/sell order segment. If the quantity and price matches with the real time market price and volume the order will be executed on the trading day. The buy and sell order will only take place when the user will place the order on iDesk. If the user is directed to BESBL OMS (order management system) then the procedure and process will be based on the order placed on that trading platform. Please note OMS is a different software system that facilitates and manages the execution of trade orders. iDesk is used after receiving the instruction of trade order from users and placed according to their requirements.
UNAUTHORIZED/ FRAUDULENT ACTIVITIES:
1. Upon obtaining User ID and Password, User is requested to not share the ID and password with anyone. If any of User’s account is missing, BESBL must be informed immediately by the user.
2. If the User has belief that any unauthorized transactions are being made with his/her account, he/she should change the Password of his account immediately and notify BESBL to undertake appropriate steps to ensure safety and privacy of his account.
SERVICE SOFTWARE & HARDWARE REQUIREMENTS:
1. User is solely responsible for the maintenance, installations and operation of User’s computer and for the software used in accessing the iDesk.
2. BESBL shall not be responsible if the iDesk does not work properly or the service is interrupted due to failure of electronic or mechanical equipment or communication lines, telephone or other interconnect problems, normal maintenance, unauthorized access, theft, operator errors, severe weather, earthquakes, floods and strikes, or any other causes beyond the reasonable control of the BESBL.
Anti-Money Laundering:
1. The user agrees and confirm that he/she will not use this iDesk facility for any money laundering, illegal & unlawful purposes as enunciated by the law of the country.
2. Users agree that it shall fully comply with the laws related to money laundering and shall not use the iDesk services for any anti-terrorism or anti-state activities.
3. BESBL reserves the right to request explanation from the User regarding any matter pertaining to money laundering and anti-terrorism law of the country and reserves the right to report to appropriate authority if evidence or information in relation to such act have been found.
Governing Law:
1. These Terms and/or the operations in the Accounts of the User shall be governed by the Applicable Laws.
2. BESBL may, in its absolute discretion, commence any legal action or proceedings arising out of breach or violation of any of the Terms for iDesk as contained herein in any other court, tribunal or other appropriate forum irrespective of the place from where the User access the iDesk Services, and the User hereby consents to that jurisdiction.
Force Majeure:
1. In the event of If any circumstances arising beyond the control of BESBL including but not limited to system error, network problem, strikes, labor disputes, accidents, governments requisition, restrictions or regulations on travel, political disturbances, acts of war, acts of God, in whole or in part which may hamper to provide regular and normal service and unable to perform its obligations under this agreement, in such cases BESBL shall not be held responsible anymore. BESBL shall make all reasonable efforts to remove such disability as soon as and to the extent reasonably possible and to assist User in finding third parties to provide affected Services during the period of such disability.
Proprietary Rights and Changes of Terms:
1. The User acknowledges that the software underlying the iDesk as well as other Internet related software which are required for accessing the iDesk are the legal property of the respective vendors or BESBL.
2. The permission given by BESBL to access iDesk will not convey any proprietary or ownership rights in such software/website. User shall not attempt to modify, translate, disassemble, decompile or reverse engineer the software/website underlying iDesk or create any derivative product based on the software/website.
3. User shall keep all information whether of the User, BESBL or any other third party/customer derived from the iDesk strictly confidential and shall not disclose to any third party without prior written consent of BESBL.
4. BESBL shall have the absolute discretion to amend, supplement & revise any of the Terms at any time and shall attempt to communicate such change(s) wherever feasible by any possible means to the User. Any revision and/or addition to these terms and conditions shall take effect subject to the BESBL giving reasonable notice to the User which may be given by publishing or posting it on its website or by display, advertisement or other means as BESBL considers proper, and shall be binding on the User if the User continues to maintain or use the Services on or after the effective date of variation. By using any new services as may be introduced by BESBL, the User shall be deemed to have accepted the changed Terms.
Termination on iDesk Service:
1. The User may request for termination of the iDesk Service to BESBL branches in which the account has been opened at any time by giving a Prior 15 days written notice in person. The termination shall take effect on the completion of the fifteenth day. However, the User shall always be held liable for all accrued obligations or instruction given before or on the effective date of termination. A non-resident customer can pay visit to the branch where the account has been opened for termination of his/her Internet Banking while his/her visit in Bangladesh or can send the completely filled up iDesk form with photocopy of first six pages of passport attested by nearest High Commission for the People's Republic of Bangladesh and send them via international postal service/courier to address at: Alternate Trading, iDesk, BRAC EPL Stock Brokerage Ltd, Symphony (3rd Floor) SE (F) -9, Road No. - 142 , Gulshan Avenue, Dhaka- Bangladesh or mail to us at info@bracepl.com, after which we will proceed further and guide the user with the entire closure of the termination.
Breach of Terms & Condition:
1. User must compensate for any loss that occurs because of his/her breaching any term of these Terms.
2. The User should not share his/her User ID and Password anywhere which is accessible to any third party even if it is his/her family members.
3. Users should make sure that no one is physically watching the password(s) when he/she is Logging into his/her account.
4. It is important to remember to click 'Log out' after completing his/her iDesk session.
5. Users should not leave his/her PC unattended while logged in to the iDesk system and the browser running with a valid User ID and Password cached as in such case anyone can gain access to the account.
6. User should not choose Save Password options for any Auto Form fillers at any Public PC or the PC which is not owned by him/her and in his/her own device for strict security purpose.
7. Avoid using iDesk services at any public network (e.g.: Cyber Café, Public WIFI).
8. In case of the User ID & Password of User’s account is hacked due to use of iDesk services on any public platform (e.g.: Cyber Café, Public WIFI) BESBL shall not be held liable for any incident of System Hack, Intrusions, Account Hack or System infection of Malwares or Virus occur.